Advanced analytics for your Shopify mobile app
Insights Pro
Make quick pivots backed by robust data
Navigate through various data sets to quickly deliver impact towards your mobile app strategy. Integrated within Tapcart’s dashboard, your app analytics can easily be filtered, customized, and pulled to make the right data comparisons.
Use Tapcart’s proprietary app data to see retention trends, acquisition metrics and granular push campaign performance.
Optimize your customer journey
Harness your real-time customer data and make actionable strategies that will drive meaningful app growth and customer lifetime value.
The Customer Journey tab gives you insight into your full conversion funnel, how your products are being searched and viewed so you can take a sku-based approach to increase customer retention and sales volume.
Work more efficiently
Reinvest time saved from having to reconcile data silos across different platforms. Tapcart’s one-platform approach to analytics gives instant insights so you can make quick decisions and not have to leave the dashboard.
The power of push notifications is right at your fingertips with advanced analytics that break down your active push campaigns against total app sales by sessions, cart adds, orders, and conversion rate.
Insights Pro offers 30+ graphs and charts that can be easily filtered by time frame.
“With its advanced features and user-friendly interface, Insights Pro has saved us time by helping us to focus on what resonates with our customers in app based on the results shown in the platform.”
Hanna Houglum,
VP @ Art of Tea
“Insights Pro has been an absolute ace up our sleeve and extends well beyond the capabilities of typical analytics tools. By presenting real-time data related to push notification campaigns, downloads, and retention, we’re able to make smarter calls that drive our app growth and optimize customer journey."
Jim Reu,
ECommerce @ LSKD
“I love how user-friendly it is, allowing me to quickly and easily navigate through the various reports and data sets - and segment them down according to time frames! As someone who gathers data for quarterly manager reports, this has made reporting on our app figures so much easier.”
Kate Garman,
Marketing Manager
Metrics
- Mobile App Revenue
- App Activity
- App Sessions
- New App Sessions
- Sessions by Platform
- Retention
- Conversion Funnel
- Product Searches
- Product Views
- Products Purchased
- Total Orders
- Average Order Value
- Source of Orders
- Promo Code Revenue vs Revenue
- Repurchase Rate
- Avg Session Length
- Avg # of Sessions on App per User
- Customer Lifetime Value
- Dormancy Rate
- Avg Order Frequency
- Daily Active Users
- App Open Rate
- Source of Opens
- Time to First Purchase
- App Installs
- Total Push Performance
- Automated Push Performance
- Individual Push Performance
Understand your full customer journey, analyze acquisition, revenue, retention, and push performance, and make data-backed decisions that grow your mobile app faster. Tapcart’s native analytics platform gives your team real-time insights without data silos, exports, or manual reporting.
Insights Standard (FREE) vs Insights Pro
Metric
| Metric | Standard (Free) | Pro |
|---|---|---|
| Overview Tab | ? | ? |
| Customer Journey Analytics | ? | ? |
| Revenue Analytics | ? | ? |
| Retention Analytics | ? | ? |
| Acquisition Analytics | ? | ? |
| Push Explorer Analytics | ? | ? |
Frequently Asked Questions
How do I purchase Insights Pro?
Insights Pro is available as an add-on to all Tapcart plans — visit the Insights section of your dashboard to learn more.
Can I export data from Insights Pro?
Tapcart offers Insights Data Streaming capabilities through our Developer Tools allowing merchants to send first-party customer data from the app to other data systems, in real time.
Where can I learn more?
There are a few resources that can help you better understand Insights Pro:
- Read through the Insights Pro blogpost.
- Explore our help center article.
- Get in touch to schedule a demo with the Tapcart team.
What is the difference between Insights and Insights Pro?
By default, all Tapcart plans offer basic, high-level insights and data via the Tapcart Dashboard. By adding on Insights Pro to your Enterprise plan, you are getting access to more in-depth analytics around Acquisition, Revenue, Retention, Push, and Customer Journey.
Can Insights Pro integrate with other apps or reporting softwares?
Tapcart offers native integrations with Firebase, Heap, and Facebook SDK. If you want to integrate Tapcart’s data streaming to other reporting and analytics platforms, additional custom development may be required.
Dive into the data
Visit the Insights section of your dashboard to get started with Insights Pro. Don't have a mobile app yet? Book a demo to learn more.